Please note our hours have changed. We are now only open on weekends until the end of September. Admission can be purchased in the gift store upon arrival.

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Privacy policy

At Indian River Reptile Inc (“Indian River Reptile”, “we”, “us” or “our”) we take your privacy and the security of your information very seriously.   

This Privacy Policy (“Policy”) covers Indian River Reptile owned and operated websites (“Sites”) and any services offered by Indian River Reptile Inc (collectively, the “Services.”)  This Privacy Policy is incorporated into, and is part of, our Terms of Use which govern your access to the Site and your use of the Site and/or Services.  Unless otherwise defined herein, capitalized terms shall have the meaning assigned to such terms in the Terms of Use. 

If you have any questions regarding this Policy please contact us at [email protected]

The Policy describes the types of information we gather from people visiting our Sites and from individual users (“you” or “users”) interacting with the Services, and how we use, transfer, and secure such information.  By accessing any of our Sites or using any of the Services, you agree to be bound by this Policy.  This Policy does not govern information we receive from third parties, such as third party booking services.  If you do not agree to the terms of this Policy, please do not use the Site, or any of our Services.  Each time you use any Sites, or Services, the current version of this Privacy Policy will apply. Accordingly, when you use any Site or Services, you should check the date of this Policy (which appears at the top) and review any changes since you last reviewed the Policy.

1.1.     Personal Information Collected

1.1.1.     Indian River Reptile collects Personal Information you voluntarily provide to us when you use our Sites and Services, including our mobile applications.  For example, you may provide us with your email address, first name and last name, or other Personal Information. 

1.1.2.     We do not control your use of our Sites and Services to share Personal Information with others.  If you chose to share information publicly through our website, mobile application or services, please understand that we cannot control the actions of third parties who could collect this information.

1.1.3.     Collection of Personal Information by Third Parties:

1.1.4.     Some links on our Sites or certain portions of our mobile applications may redirect you to third party websites and services that Indian River Reptile does not operate.  The privacy practices of these websites and services will be governed by their own policies. We make no representation or warranty as to the privacy policies of any third parties, including the providers of third party applications. If you are submitting information to any such third party through our Site or Services, you should review and understand that party’s applicable policies, including their privacy policy, before providing your information to the third party. 

1.1.5.     For example, it is possible that your payment information, such as credit card or debit card information, and may be collected and stored by third party payment vendors, should you choose to provide such a payment method to a third party through your use of the Site or Services.

1.1.6     Our partners may place or recognize a cookie on your computer, device or in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, or email address.  Our partners may link the personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, mobile advertising IDs and demographic or inferred-interest information.

1.2.     Aggregate Information Collected

1.2.1.     Aggregate Information is information that does not identify you.  Aggregate Information may be collected when you visit our Site or interact with our Services independent of any information you voluntarily enter.  Indian River Reptile may collect, use, store, and transfer Aggregate Information without restriction.   

1.2.2.     For example, when you visit our Site, some information is automatically collected.  Such information could include your computer's Internet Protocol (“IP”) address (a number that provides an address for your computer), operating system, the site from which you linked to us (“referring page”), the name of the website you chose to visit immediately after ours (called the “exit page”), information about other websites you have recently visited, browser (software used to browse the internet) type and language, device identifier numbers, your site activity, and the time and date of your visit.  Although we do our best to honour the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time. 

1.2.6.     Use of “Cookies”:

1.2.7.     Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to help us identify you when you come to our website.  You have choices with respect to cookies.  By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.  If you choose to reject all cookies you may be unable to use those aspects of our Sites which require registration in order to participate.

2 Sharing of Personal Information with Third Parties

2.1.     Indian River Reptile Inc may transfer Personal Information to third parties for the purpose of providing the Services.  We may disclose Personal Information to our appropriate affiliates, including third party service providers, to provide you with the Services.  For example, we may transfer your Personal Information to third party service providers to (i) process your payment for merchandise and (ii) communicate with our hotels regarding your reservation. These third party service providers are not authorized to retain, share, store or use the Personal Information for any purposes other than to provide the services they have been hired to provide.  Indian River Reptile does not sell, trade or otherwise share Personal Information with third parties for the marketing purposes of the third party.

2.2.     Indian River Reptile Inc may also elect to transfer your Personal Information to third parties under special circumstances to: (i) to comply with a legal requirement, judicial proceeding, court order, or legal process served on Indian River Reptile Inc, (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of Indian River Reptile Inc; (iv) when we believe it is necessary to protect the rights, property, or safety of Indian River Reptile Inc or other persons, or (v) as otherwise required or permitted by law, including any contractual obligations of Indian River Reptile Inc.

Children and Privacy

3.1.     We do not knowingly collect Personal Information from children in connection with the features of our Sites or Services without the consent of a parent or guardian. If we become aware that an individual under the age of 13 has provided personally identifiable information through our Sites or Services, we will immediately remove the individual’s personally identifiable information from our files.  

3.2.     If you are using our Site or Services on behalf of a child under the age of 13, including purchasing a Season Pass for a child under the age of 13, you must either be that child’s parent or guardian, or have the permission of that child’s parent or guardian, to supply the required information.